Shipping & Returns
We ship in Canada and the United States via Post or UPS. Most orders ship within 6 business days. During back to school season and holidays, please allow a few extra days. Average delivery time is 8-10 business days depending on your location. For an accurate shipping time, please call 1-800-463-6367 ext 236.
Additional shipping charges may be processed to your payment method upon the shipping of your order, for orders being shipped to a rural address.
If you are purchasing digital products (e-books) please choose Digital Download as your shipping method and you will not be charged freight! Not only that, but you will have your materials instantly!
Please call customer service at 1-800-463-6367 ext. 236, for more information.
100% Satisfaction Guaranteed!
Place your order with confidence! If you are not 100% satisfied with every product, we'll gladly replace any item without charge or refund your money, whichever you prefer (excluding e-books). If a return becomes necessary, call us toll-free at 1-800-463-6367 to request a Return Merchandise Authorization number. Shipping fees are nonrefundable and return shipping fees are purchasers responsibility. Only unused items may be returned. Goods non-saleable will be charged at 15% restocking fee.