Shipping & Returns

Shipping:
We ship in Canada and the United States via Post or UPS. Most orders ship within 6 business days. During back to school season and holidays, please allow a few extra days. Average delivery time is 8-10 business days depending on your location. For an accurate shipping time, please call 1-800-463-6367 ext 236.
Additional shipping charges may be processed to your payment method upon the shipping of your order, for orders being shipped to a rural address.
If you are purchasing digital products (e-books) please choose Digital Download as your shipping method and you will not be charged freight! Not only that, but you will have your materials instantly!
Please call customer service at 1-800-463-6367 ext. 236, for more information.
Guaranteed

Ruth and I stand behind our content. A full refund, with no questions asked is available for print titles for 12 months from the initial purchase. Reach out to salessupport@onthemarkpress.com for instructions. As there is no way to return eBooks or digital links, they are final sale.

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